About Team Awesomeness
We offer a complete Total Rewards Benefit package including competitive salary, health benefits, and a matching 401(k) plan.
RxS is a woman-owned service company enabled by technology and dedicated to empowering healthcare success. We provide sales and marketing support to life science companies of all sizes. Our solutions provide the support that helps our clients develop, launch, promote and extend the sales life of their products. The solutions we offer will ensure that doctors can reach their patients with life-saving products.
Sample Management & Marketing Services
We support life sciences companies and their sales representatives as they engage with their customers: doctors, nurse practitioners, veterinarians, dentists, pharmacists, and sometimes patients. We analyze and help sales representatives balance their inventories of sample products, and make sure that doctors respond to the product samples and messages they receive from us and our network of partners. The goal is to help doctors prescribe and maintain patients on the right therapy for their conditions.
Our software engineering team builds, configures, and maintains our own suite of purpose-built software and reporting applications specific to the industry. A big part of what we do is integration, and we are connected to name brand solutions like Salesforce.com, Manhattan Associates, and Veeva. We work in both traditional waterfall and agile environments and develop utilizing the Microsoft suite.
RxS Engage, our multi-channel healthcare dedicated contact center, is staffed by trained professionals, equipped with best-in-class call center technology including Interactive Voice Recognition (IVR), automatic call distribution, predictive dialer, and voice logging capabilities. We engage through inbound and outbound voice, video, chat, email, SMS, and IVR. We are dedicated to healthcare and are PDMA, HIPAA, and HITECH compliant.
Along with healthcare professional communications, we provide patient & caregiver support which includes patient journey campaigns, therapy persistency programs, support for caregivers, nurse educators, and patient savings administration.
Our objective is to provide our clients insight into contact center activity and campaign objectives like an increase in sales or market share, meaningful engagements with Healthcare Professionals (HCPs), influencers, patients, and caregivers, or an increase in therapy adherence.
Sales and Service
Our clients are among the best-known brands in the world. They have high expectations when it comes to business development and customer service activities. Our sales and service team works with our clients to design and implement the ideal application of our technology and service offerings, they manage the implementation and then meet regularly with our clients to assess and respond to program performance metrics. RxS is a data-driven company, but we understand the value in relationships and encourage our sales and service team members to dig into our client’s needs and find ways to ease the administrative burden around sales and marketing activities.
In the background, making it all happen is our administration team, human resources, accounting, facilities, and office management. This team makes sure that the right resources are in the right place, at the right time, to delight our customers.
Life on Team Awesomeness
Every day we work on behalf of our clients to improve the lives of their patients, sales teams, customer, and home office staff. Accomplishing this requires focus, the desire to creatively solve problems, and the tenacity to see things through. In short, we hire special people, we treat them well, and we have fun. We offer a complete Total Rewards Benefit package including competitive salary, health benefits, and a matching 401(k) plan.
Develop Cutting-Edge Technologies
Work as part of an international development team, using the latest tools and practices to deliver differentiating solutions.
Health and Wellness
A comprehensive benefits package including medical, dental, vision, flexible spending accounts, life and disability insurance, and employee assistance programs.
Paid Vacation Time
Along with a competitive salary, we offer paid time off allowances.
Fund your future with a matching 401(k) retirement plan. We also provide discounts on products such as cellular service, auto insurance, and event tickets.